Client, Friend, or Both?
People say you shouldn’t mix business with pleasure and I agree! Does that mean that I think people shouldn’t do business with friends, absolutely not! As a realtor, I work with people I know every day. I rely on doing business with people I know which are sometimes “friends”. Professionals are able to work with friends when they follow a few simple rules.
- Maintain Communication – Clearly communicate, from the beginning, your communication style and regularity. Separate business conversations from social topics so that your client/friend knows that you are focused on the business at hand. Communicate effectively and promptly so the client/friend views this as a business transaction.
- Set Clear Expectations – Meet with your client/friend just as you would any business relationship and set expectations of what they should expect throughout the business transaction and then follow through with it.
- Keep things Confidential – If you are maintaining communication as stated above, following expectations throughout, and not disclosing or discussing business related items in social settings then your client/friend will trust you on a business level.
Working with friends can sometimes be difficult, but with good communication, clear expectations, and maintaining confidentiality; success will occur.
Using its knowledge, experience, resources and integrity Team Endicott’s mission is to sell homes for the highest market price in the shortest amount of time with the best terms. Team Endicott services the Fishers, Carmel, Westfield, Noblesville, Zionsville, Broad Ripple, and the northern Indianapolis real estate markets.